Elevated timeouts on 6 May 2026 09:19:58 (UTC-05:00)
Resolved on 6 May 2026 10:42:09 (UTC-05:00)
Monitoring on 6 May 2026 09:45:12 (UTC-05:00)
A fix has been deployed and timeout errors appear to be resolved. We will keep monitoring to ensure they do not return.
A fix has been deployed and timeout errors appear to be resolved. We will keep monitoring to ensure they do not return.
In progress on 6 May 2026 09:35:16 (UTC-05:00)
The fix has been tested and is now being deployed to production.
The fix has been tested and is now being deployed to production.
Identified on 6 May 2026 09:29:22 (UTC-05:00)
The issue has been identified and we're testing a fix now.
The issue has been identified and we're testing a fix now.
Investigating on 6 May 2026 09:19:58 (UTC-05:00)
We're receiving reports of an elevated number of application timeouts. We're investigating the issue now.
We're receiving reports of an elevated number of application timeouts. We're investigating the issue now.
Load balancer issue identified on 11 Mar 2026 08:07:08 (UTC-05:00)
Resolved on 11 Mar 2026 08:08:34 (UTC-05:00)
Connectivity has been restored. We will continue to monitor in case the load balancer has to be switched over again.
Connectivity has been restored. We will continue to monitor in case the load balancer has to be switched over again.
Identified on 11 Mar 2026 08:07:08 (UTC-05:00)
We have currently identified that the load balancer is not responding. We are switching over to our secondary load balancer.
We have currently identified that the load balancer is not responding. We are switching over to our secondary load balancer.